CUSTOMER
CENTERED

BUSINESS SAVVY

Experience strategy, research & design to enhance your customer experience and help your business thrive
 

OUR

SERVICES

We deliver a wide variety of experience strategy, design, and evaluation services.  Questions? Let us know how we can help.

 

EXPERIENCE
STRATEGY
EXPERIENCE
RESEARCH
EXPERIENCE
DESIGN
EXPERIENCE
EVALUATION
 

OUR APPROACH

Our passion is customer experience that yeilds business success. We strive to understand key customer and business needs, design for critical tasks, and understand the broader context for interactions:

  • Why are the users, customers, or prospects interacting with the web or mobile website or application?

  • Where are they in their journey with the business (our client)?

  • What will make them successful?

  • What does the business want to accomplish with the customer over time?

  • What will make the product, website, application, or project successful?

 

CUSTOMER CENTERED
& BUSINESS SAVVY
 

Our goal is to make you successful by delivering customer centered and business savvy experiences. We work with you to understand what uniquely determines success for your project to create a strategy to deliver just that.

PERSONALIZED
& COLLABORATIVE

Every project, client, and customer ecosystem is unique.  We personalize an approach that meets your project needs, supporting some or all phases of your design process: discovery, design, development, and post-deployment measurement.

STRATEGIC
YET PRAGMATIC

We understand that business-smart solutions require working within existing standards and technical capabilities, and timelines. We are pragmatic  in our approach, but always help you find strategic opportunities to enhance your customer experience.

 

WHO

WE ARE

Salzman Consulting is led by Marilyn Salzman, who partners with a broad network of customer experience research and design experts to deliver services tailored for your unique needs.  Marilyn brings together a team that has deep and broad expertise, ensuring that you get the very best insights for your business and your customers.  We love our colleagues and we love our clients.

Marilyn C. Salzman

President
Salzman Consulting

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OUR 

CLIENTS

We have worked with a diverse set of clients over the years, including Startups and Fortune 100s.

 

WHAT PEOPLE SAY

“Marilyn is not only a master in her field, she is also a gifted leader and an asset to any organization.”

—Allison Aldridge-Saur, Director of eMarketing, Chickasaw Nation

Marilyn is a tireless champion and evangelist for good design and user experience. She does not stop at Interactive Design, she is always looking at the entire picture from content, business strategy, technology, and the return on investment

—Interaction Strategy & Design Team, Sun Microsystems

 

FUN

FACTS

Many

HAPPY CLIENTS

100s

EXPERIENCES
IMPROVED

Love

GREAT 
COLLABORATIONS

1,000s

CUPS OF COFFEE
 

GET IN

TOUCH

We can't wait to hear from you

Salzman Consulting
878 W. Tamarisk St.

Louisville, CO 80027

© 2020 by Salzman Consulting

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